Privacy Policy: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, phone number and address. This protects your information from being read over the internet.
Phone Orders: At Fox Body World, we make ordering by phone simple and painless. Whenever possible, please use our part numbers. If you do not have our part number, our sales staff will be glad to get it for you.
Payment Methods: We accept Visa, Mastercard, Discover, American Express, PayPal or Money Orders.
C.O.D. Orders: We no longer accept COD as a form of payment. We apologize for any inconvenience this may cause. We are still accepting Visa, Mastercard, American Express, Discover or money orders.
Mail or Fax Orders: When ordering by mail, you may use our order form or make your own. Please include your name, home phone number (this is needed for your customer number), daytime phone number, mailing address, shipping address, e-mail address, and payment method. Also include the year, body style, engine size and transmission of your Mustang if possible.
Shipping Policy: Free Same Day Shipping. All Day, Every Day. Fox Body World offers Free Standard Ground Shipping on orders shipping to anywhere inside the contiguous United States!
Backorders: In the event that an ordered item is temporarily out of stock, it will be placed on backorder. All backorders are shipped when our stock is replenished. Backorders are billed to you when they are shipped and not before, unless you have instructed us otherwise.
Truck Freight: Truck freight shipments must be inspected for damage before the driver leaves. This includes deliveries with no visible signs of damage. Any damage found must be reported to the driver. Signing for the delivery is an acknowledgment by the customer that all parts were received in good condition. Once a delivery is signed for, Fox Body World and/or the trucking company will not be responsible for any damaged parts in that shipment.
Missing Parts: We must be contacted concerning any missing item within 72 hours of delivery.
Damaged Parts: Keep your original box and packing. Report the damage to the freight carrier within 3 days of receipt and obtain a damage claim number. The carrier will in turn contact Fox Body World. If you need our assistance during this process, please phone us at (717) 657-9252.
Return Policy:
60 Day Customer Satisfaction Guarantee!If an item needs to be returned, it must be done so within 60 days of the invoice date along with a copy of the original invoice and a return authorization number. To obtain your return authorization number, please call our customer service department at 717-657-9252. All new products are guaranteed against defects in workmanship and material. Liability to Fox Body World is limited to the replacement of the defective part. Returns may not be painted, stripped, used, cut, or altered in any way and must be returned in the original package. No returns will be accepted without a return authorization number. Returns sent c.o.d or freight collect will not be accepted. No returns on special order or non stock items.
Measurements and Specifications: These are provided to us from the individual manufacturers. We provide this information to you as a service only. Fox Body World is not responsible for any variances between the measurements and specifications listed in our catalog and the actual part.
Disclaimer: This site and all contents of the site are provided on an "As Is" basis without warranties of any kind, either expressed or implied, including without limitation warranties of title. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Fox Body World shall not be liable for any damages of any kind related to your use of the site.
Thank You and we look forward to doing business with you!
Fox Body World
